Privacy Policy

---

Lally Fencing (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.lallyfencing.co.uk, contact us, or engage our services.

1. Who We Are

Lally Fencing

Guildford, Surrey

Email: info@lallyfencing.co.uk

Phone: 07544 308849

Website: www.lallyfencing.co.uk

For the purposes of data protection law, Lally Fencing is the “data controller” of your personal information.

2. What Personal Data We Collect

We may collect and process the following personal information when you contact us or use our services:

• Your name
• Your email address
• Your phone number
• Your property address (for quotations and site visits)
• Details about your fencing requirements
• Any other information you voluntarily provide to us

We may collect this information via:

• Our website contact form
• Email
• Phone calls
• Text messages
• In-person consultations

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide you with a quotation
• To arrange site visits and appointments
• To carry out fencing services you have requested
• To communicate with you about your project
• To issue invoices and manage payments
• To respond to your enquiries
• To improve our services

We will only use your personal data in ways that are lawful and necessary for the above purposes.

4. Legal Basis for Processing Your Data

We rely on the following legal bases for processing your personal data:

• Performance of a contract – where you request a quote or hire us to carry out fencing work
• Legitimate interests – for responding to enquiries and operating our business
• Consent – where you have explicitly agreed to receive marketing communications (if applicable)

5. How Long We Keep Your Data

We will only keep your personal data for as long as necessary, including:

• Enquiries that do not result in work: up to 12 months
• Customers who have used our services: up to 6 years (for accounting and legal purposes)
• Financial and invoicing records: up to 6 years, in line with HMRC requirements

After this period, your data will be securely deleted.

6. Sharing Your Personal Data

We do not sell your personal data.

We may share your personal data with trusted third parties only when necessary, including:

• Accountants or bookkeepers (for invoicing and financial records)
• Payment processors (if you pay by card)
• Website hosting providers (for technical website support)

These third parties are required to keep your data secure and use it only for the purposes we specify.

7. Website Cookies and Analytics

Our website may use cookies to improve user experience and analyse website performance.

This may include:

• Google Analytics (if installed in the future)
• Website platform tracking tools (e.g. GoDaddy Airo analytics)

You can manage or disable cookies through your browser settings if you prefer.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access – you can request a copy of your data
• Right to rectification – you can ask us to correct inaccurate information
• Right to erasure (“right to be forgotten”) – you can request deletion of your data in certain circumstances
• Right to restrict processing – you can limit how your data is used
• Right to object – you can object to certain types of data processing

If you wish to exercise any of these rights, please contact us at:

📧 info@lallyfencing.co.uk

📞 07544 308849

9. Data Security

We take reasonable steps to protect your personal data, including:

• Secure email systems
• Password-protected devices
• Limited access to customer information

However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Lally Fencing

Email: info@lallyfencing.co.uk

Phone: 07544 308849

Website: www.lallyfencing.co.uk